Personal Data Privacy Policy
Syarawi Architect (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). This Privacy Notice explains how we collect, use, process and safeguard personal data received through our website, enquiry forms, communication channels, and project engagements.
1. Types of Personal Data We Collect
Depending on the nature of your interaction with us, the personal data we may collect includes:
-
Identification details (name, contact number, email)
-
Project-related information (address, property details, site information)
-
Household or user information relevant to design
-
Files you voluntarily provide (drawings, images, reference materials)
-
Communication history and preferences
-
Any other information you choose to share with us in the course of enquiry or project development
We only collect data necessary to support your enquiry or to deliver our professional services.
2. How We Use Your Personal Data
Your personal data may be used for the following purposes:
-
Responding to enquiries or appointment requests
-
Preparing design briefs, proposals, or cost estimates
-
Architectural and interior design consultancy
-
Project coordination with consultants, contractors, and suppliers
-
Administration, documentation and internal record-keeping
-
Compliance with legal or regulatory requirements
-
Any purpose directly related to the above
We will not use your personal data for unrelated marketing activities unless you have expressly consented.
3. Disclosure of Personal Data
We keep your information confidential.
However, your data may be shared with the following parties when necessary:
-
Our internal design team and staff
-
Professional consultants (engineers, QS, planners, specialists)
-
Contractors, fabricators, or suppliers involved in your project
-
IT service providers or cloud platforms used for secure storage
-
Government authorities or legal entities, only if required by law
All parties receiving your data are expected to handle it responsibly and solely for the relevant purpose.
We do not sell, rent, or trade your personal data.
4. Data Security & Storage
We take reasonable steps to protect your personal data, including:
-
Secure digital storage and access controls
-
Industry-standard security measures on cloud platforms
-
Limiting access to authorised personnel only
While we strive for full protection, no method of electronic storage is completely foolproof.
We continue improving our data protection practices where possible.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with accounting, legal or project-related obligations.
Upon completion of a project or upon request, data may be archived or deleted in accordance with our retention policy.
6. Your Rights Under PDPA
You have the right to:
-
Request access to your personal data
-
Request correction of inaccurate or incomplete information
-
Withdraw your consent to processing (subject to applicable limitations)
-
Request deletion of your data when no longer required
To exercise these rights, please contact us.
7. Contact Information
For questions, requests, or concerns regarding your personal data, you may reach us at:
Syarawi Architect
Email: hello@syarawi.com
Phone: +60129802340
Address: 19c, Jalan SS 4c/5, Petaling Jaya, Selangor
8. Consent
By interacting with us, using our website, submitting enquiries, or engaging our services, you acknowledge that you have read and understood this Privacy Notice and agree to the collection and processing of your personal data as described.